At Sozpic, we build custom AI solutions for the retail / ecommerce sector that guarantee maximum efficiency and data security.
We understand sales
From dealerships to franchises. We know the challenges of selling to the end consumer and acquiring customers in an increasingly competitive market.
AI that works for your sales team
Assistants that respond, qualify and recommend. Automations that re-engage customers and personalize the experience.
Marketing measured in sales, not likes
Every campaign has a clear goal: more customers, higher average order value, more repeat business.
A solution for every need
From customer service to acquisition and conversion, we design solutions that have a direct impact on your sales. Technology and digital strategy focused on measurable results.
Your customers have questions, and there isn’t always someone available.
An AI agent connected to your catalog, 24/7.
Post-sale follow-up and customer re-engagement is done manually, or not at all.
Automated flows via email, WhatsApp and SMS.
You don’t show up when people search for your type of product or service.
Positioning by product, service and area. With AIrketing we monitor your visibility in AI.
You invest in campaigns but aren’t sure about the return.
Google Ads, Meta Ads and TikTok Ads. We’re partners with all three.
Your website gets traffic but doesn’t convert.
Applied CRO: landing pages, A/B tests, optimized forms.
They've trusted us
Frequently Asked Questions
Both, though the project changes. In a chain the value is in consolidating data from several stores and the online channel to forecast demand and replenish without stockouts; in a single point of sale, in automating catalogue, customer service and campaigns. What sets the scope is not the number of stores but the volume of SKUs and orders.
Yes. The agent queries stock directly in your ERP or ecommerce platform at the moment it answers, so it never promises what is not there. With SAP Business One we do it from inside the Expert One group, an SAP Gold Partner; with other platforms, through their API. No duplicated database.
Yes, we run TikTok campaigns alongside Google Ads and Meta. In retail the usual mix is Shopping and dynamic remarketing with a connected catalogue to capture demand that already exists, plus TikTok or Meta to create new demand. We are a Google Partner and a Meta Business Partner. We optimise for ROAS and category margin, not traffic volume.
Yes. Each solution is independent and contracted separately: you can start with performance marketing and add the intelligent catalogue, CRM automation or demand forecasting later. Starting narrow is also how you find out how we work before committing to a larger project.
Yes. From the basic records you already hold in your ERP or PIM, the AI writes descriptions adapted to your tone and to each channel, and translates them respecting the terminology of your sector. It is one of the products we have already built on SAP Business One. It is reviewed by sampling before publication, not item by item.
Bring this project to your business
Let’s talk about your project
We analyze your online store, your campaigns and your conversion funnel to identify opportunities to improve sales, average order value and repeat business. A practical, data-driven approach.